Help

Most questions are answered below. If yours isn't, send a note and a real person will reply.

For members

I need to cancel or change my appointment. Open the confirmation or reminder email and use the Cancel or reschedule link. It works until your appointment time. If you didn’t give an email, ask your ward clerk to change it for you.

The time I wanted isn’t listed. Only open times are shown. Times already booked, or times the bishop is busy, don’t appear. More times often open up as people cancel, so check back, or ask the clerk.

I didn’t get a confirmation email. Check spam for a message from your ward’s name. If you left the email box blank, no email is sent, but your appointment is still booked.

Who can see my name? Only your ward’s bishopric and clerks. Nothing about what is discussed is ever recorded. See the privacy policy.

For clerks and bishoprics

Getting set up. Sign in with Google, name your ward, pick a web address, set the bishop’s hours, connect the shared calendar, and print the flyer. The whole thing takes about five minutes.

Google says the app is unverified. During our first season Google shows a warning before you connect a calendar. Click Advanced, then Go to WardTime. We only read free/busy times and write the bookings themselves.

Our web address needs to change. Addresses are locked because they get printed on flyers. Use the form below and we’ll change it by hand.

Adding the exec secretary or another clerk. Settings, then Invite by email. Admins can change everything; members see Appointments and Today only.

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